Privacy Policy
Privacy Policy
Last updated: July 25, 2025
Taipan Airguns Shop operates this website and online store, including all related content, tools, products, and services (collectively, the "Services") to provide you with a premium shopping experience. Our Services are powered by Shopify, which allows us to deliver and manage these Services. This Privacy Policy explains how we collect, use, and share your personal information when you visit, interact with, or purchase through the Services. In case of any conflict with our Terms of Service, this Privacy Policy governs the collection, use, and disclosure of your personal information.
By using our Services, you acknowledge that you have read and understood how your personal information is collected, used, and shared as described in this policy.
Personal Information We Collect
"Personal information" refers to data that identifies or can reasonably be linked to you. It does not include anonymized or de-identified data. Depending on how you interact with our Services, your location, and applicable law, we may collect the following:
- Contact Information: name, address, billing/shipping addresses, phone number, email.
- Financial Information: payment card numbers, account details, transaction records, and payment confirmations.
- Account Information: username, password, security questions, preferences, and settings.
- Transaction Information: items viewed, added to cart or wishlist, purchased, returned, exchanged, or cancelled, plus transaction history.
- Communications: inquiries or messages you send, including support requests.
- Device Information: device type, browser, network connection, IP address, and unique identifiers.
- Usage Information: how and when you interact with the Services.
Sources of Personal Information
- Directly from you: when creating an account, using the Services, or providing information to us.
- Automatically through the Services: via your device or browser, including cookies and similar technologies.
- From service providers: third-party services we engage on our behalf.
- From partners or third parties: as needed to provide Services or support operations.
How We Use Your Personal Information
- Providing and improving Services: process orders, manage accounts, remember preferences, facilitate returns or exchanges, send notifications, and provide personalized recommendations.
- Marketing and advertising: deliver promotional messages and display ads based on your activity on our Services or other websites.
- Security and fraud prevention: protect accounts, detect fraudulent activity, and maintain a safe shopping environment.
- Customer communication: respond to inquiries and provide support.
- Legal compliance: comply with laws, respond to legal requests, or enforce our terms and policies.
How We Share Personal Information
- With Shopify and other vendors providing payment processing, IT support, data analytics, fulfillment, and shipping.
- With marketing partners to provide personalized advertising. You may opt-out of some uses here.
- When you consent or request sharing, e.g., for shipping or social media features.
- Within our corporate group or with affiliates.
- During business transactions (merger, acquisition, bankruptcy) or to comply with legal obligations.
Relationship with Shopify
Our Services are hosted by Shopify, which processes personal information to provide and enhance the Services. Information may be shared with Shopify and third parties outside your country. Shopify may use this data to provide personalized services. Learn more about Shopify’s privacy practices at the Shopify Consumer Privacy Policy or the Shopify Privacy Portal.
Third-Party Websites and Links
Our Services may contain links to third-party sites. We are not responsible for the privacy practices or content of these sites. Review their privacy policies before sharing information. Use of third-party widgets or social media may make your information visible to others.
Children's Information
Our Services are not directed to children. We do not knowingly collect information from minors. Parents or guardians may request deletion of their child’s information via our submission form. We do not sell or share personal information of children under 16.
Data Security and Retention
While we protect your information, no system is perfectly secure. Personal information is retained for account management, legal obligations, service provision, dispute resolution, or policy enforcement.
Your Rights
- Access: request the personal information we hold about you.
- Correction: request correction of inaccurate information.
- Deletion: request removal of your personal information.
- Portability: request a copy or transfer of your data in certain situations.
- Opt-Out of Sale/Sharing for Advertising: depending on location, opt out via our submission form.
- Manage Communications: opt out of promotional emails. Non-promotional emails (account, order info) may still be sent.
UK and EEA Residents: you may restrict or object to processing, or withdraw consent where applicable.
Identity verification may be required for requests. Authorized agents can act on your behalf with proof of authorization.
Complaints
If you have concerns about our data handling, contact us via our submission form. In some regions, you may appeal to local data protection authorities. For EEA, see here.
International Data Transfers
Your personal information may be stored, processed, and transferred internationally. Transfers outside the EEA or UK are conducted using recognized mechanisms such as Standard Contractual Clauses.
Changes to this Policy
We may update this Privacy Policy to reflect operational changes, legal requirements, or service improvements. Updated versions will appear here with a new "Last updated" date.
Contact
If you have questions or wish to exercise your rights, please complete our submission form. Taipan Airguns Shop is the controller of your personal information.